Application Support Engineer

Experience: 1 -- 5 years

Location: Vadodara, Gujarat, India

Application Support Engineer

Role Summary

We are looking for highly skilled and result-oriented candidate who can carry out various activities of software installation, deployment, on call/onsite support to customer, tracking the defects, carrying out analysis for the cause of the defects etc.

Qualification

  • B. E. / B.Tech. / MCA / BCA / Diploma

Responsibility

  • Software Installation and Commissioning
  • Support activities related to Software – on call and onsite
  • Carrying out Factory Acceptance Test (FAT)
  • Carrying out Site Acceptance Test (SAT)
  • Tracking the defects (Bugs) reported from site
  • Implementation of the required patches at site
  • Work closely with internal and external stakeholders to ensure the deployed application meets product/project specification requirements
  • Close interaction with customers to drive requirements and customer satisfaction

Required Skillset

  • Hands-on experience in software commissioning and maintenance, Windows OS, Networking, Oracle / SQL Server
  • Experience in Automation industry will be added advantage
  • Basic understanding of various technologies - VB.Net, C#.Net, WPF, RESTful API, Web Services, WCF
  • Good oral and written communication
  • Strong technical aptitude, including applicable engineering tools and systems
  • Strong analytic and problem-solving skills
  • Good interpersonal & organizational skills
  • Ability to be an effective Contributor in multi-cultural Teams

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